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Privacy Policy

Effective Date: April 2026
Business Name: Hello YOU Studios
Location: Wallisdown, Poole, Dorset, United Kingdom
Contact Email: info@helloyoustudios.co.uk

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Hello YOU Studios is committed to protecting and respecting your privacy.

This policy explains how we collect, use, and store your personal data when you interact with us, including when you:

  • Visit our website
  • Book a photography session
  • Receive images or galleries
  • Contact us via email, social media, or forms

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Address (if required for product delivery)

Session Information

  • Names and ages of children (if relevant to your session)
  • Due dates (for maternity/newborn bookings)
  • Preferences for your session

Images & Media

  • Photographs and videos taken during your session

Payment Information

  • Booking fees and payments (processed securely via third-party providers such as Stripe or Light Blue)
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Family photography experience. Poole, Dorset photographer

3. How We Use Your Information

We use your data to:

  • Process and manage your booking
  • Communicate with you about your session
  • Deliver your images and products
  • Provide customer support
  • Improve our services and client experience
  • Meet legal or financial obligations

We will never sell your personal data.

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4. Use of Your Images

Your images are a core part of our work.

With your permission, we may use selected images for:

  • Website portfolio
  • Social media
  • Studio displays
  • Marketing materials

You will always be given the option to opt in or opt out of this usage via your contract or model release form.

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5. How Your Data Is Stored

Your data is stored securely using trusted systems, including:

  • Booking systems (e.g., Light Blue)
  • Gallery delivery platforms (e.g., Pixieset / My Safe Frame)
  • Payment processors (e.g., Stripe)

We take reasonable steps to ensure your data is protected from loss, misuse, or unauthorised access.

6. How Long We Keep Your Data

We retain your data only as long as necessary:

  • Booking and contact details: up to 6 years (for legal/accounting purposes)
  • Images: may be stored longer for backup and portfolio use unless you request deletion

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing or image use
  • Lodge a complaint with the Information Commissioner’s Office

To exercise any of these rights, please contact us at: info@helloyoustudios.co.uk

8. Cookies

Our website may use cookies to:

  • Improve your browsing experience
  • Analyse website traffic
  • Support marketing and advertising

You can control or disable cookies through your browser settings.

9. Third-Party Services

We may use trusted third-party providers to operate our business, including:

  • Payment processors
  • Gallery delivery systems
  • Email marketing tools

These providers process your data securely and in compliance with GDPR.

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Couple maternity photoshoot in Poole Dorset with partner holding baby bump and touching foreheads

10. Changes to This Policy

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

11. Contact

If you have any questions about this policy or your data, please contact:

Hello YOU Studios
📍 Wallisdown, Poole, Dorset
📧 info@helloyoustudios.co.uk

12. In-Person Viewing & Image Selection

Following your session, you may attend a viewing appointment where you select your images.

During this process:

  • Images are displayed securely
  • No images are shared publicly without consent
  • Selected images are processed and delivered via a secure gallery system
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Because every family is different, each session is tailored to suit you and your children.

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Did you know we offer photography for Sitting babies? Check out details here 

Couple maternity photoshoot in Poole Dorset with partner holding baby bump and touching foreheads

Expecting a baby? Check out our Maternity shoot options here 

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Have a baby turning One? Click here for details on our sessions and what’s included. 

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Thinking of booking a newborn shoot? find out more here.